Insurance and Liability1. Platform Liability Clause

1. Focal Suite acts as an intermediary platform connecting Vendors, Designers, and Sales Agents. The platform is not liable for:

2. Disputes between users regarding transactions, product quality, or service delivery.

3. Financial losses incurred due to unauthorized use of the platform.

4. Service interruptions caused by technical issues or maintenance activities.

5. Users agree to indemnify Focal Suite against any claims arising from their activities on the platform.

2. Insurance for High-Value Transactions

1. Optional Insurance:

2. Focal Suite offers optional insurance coverage for transactions exceeding RM 10,000.

3. Insurance protects buyers and sellers against losses due to unforeseen circumstances, such as damage, theft, or non-delivery.

4. Insurance Terms:

5. Premiums and coverage limits vary based on the transaction value and product type.

6. Claims must be filed within 30 days of the incident, with supporting documentation.

7. Eligibility:

8. Insurance is available only for transactions conducted entirely through the platform.