Operation Suite

Operation Suite is a comprehensive operations management software tailored to help businesses of all sizes streamline every aspect of their operational workflows. From task management to resource allocation and performance monitoring, Operation Suite provides a centralized, intuitive platform that simplifies complex operations and drives team efficiency.

Operation Suite offers flexible pricing plans to suit your business needs:

  1. Free: RM 0 / Month / 50 Users / 1 Workspace
  2. Starter: RM 999 / Month / 500 Users / 2 Workspace
  3. Pro: RM 2999 / Month / 2000 Users / Unlimited Workspace
  4. Enterprise: RM 4999 / Month / 3000 Users / Unlimited Workspace

Operation Suite enhances productivity by integrating all operational tasks, from process automation to performance tracking, into a single, unified system. Optimize resources and improve business performance with advanced tools that empower your team and streamline operations.

Centralize Your Operations Management

Managing your operations just became more efficient with Operation Suite. As your business scales, the complexity of operational tasks increases. Operation Suite consolidates all your tools and data in one place, allowing you to manage operations effectively and focus on achieving your business objectives.

Optimize Your Operational Workflows with Operation Suite

Operations Activity Tracker

Gain deep insights into daily operations with a comprehensive activity tracking system.

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Popular Features

Real-Time Activity Monitoring

Track every operational activity as it happens, with precise timestamps.

Staff Performance Insights

Analyze staff activity to identify peak productivity periods and inefficiencies.

Detailed Activity Logs

Maintain a comprehensive log of all operations across modules and sub-modules.

Customizable Tracking

Tailor the activity tracker to monitor specific staff, departments, or operations.

Time Allocation Analysis

Assess how time is distributed across tasks to optimize workflows.

Alertness and Energy Monitoring

Track changes in staff energy levels to optimize task assignments.

Activity Deletion Options

Easily remove unnecessary or outdated activity logs for cleaner data.

Secure Data Storage

Ensure all activity logs are securely stored and easily accessible when needed.

 

Integration with Focal Suite ERP

Seamlessly integrates with other Focal Suite ERP modules for unified operational insights.

Optimize Your Meetings with Operation Suite

Streamline meeting management, enhance collaboration, and boost productivity with our robust Operation Suite tools.

Popular Features

Centralized Meeting Repository

Store and manage all meeting details in one centralized location.

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Efficient Scheduling Tools

Easily schedule and track meetings, ensuring everyone is on the same page.

Comprehensive Minutes Management

Accurately record and manage meeting minutes for future reference.

Automated Workflow Integration

Automate repetitive tasks and workflows to save time and increase productivity.

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Insightful Reporting Tools

Generate reports with valuable data to make informed decisions post-meeting.

Customizable Meeting Types

Categorize and organize meetings by type for better management.

Attendee Management

Track attendee participation and manage invitations seamlessly.

Document Management Integration

Attach and manage all relevant documents directly within meeting records.

Follow-up Task Tracking

Assign and monitor tasks post-meeting to ensure timely follow-up and completion.

Efficient Appointment Management

Simplify scheduling, optimize appointments, and enhance customer interactions with our appointment feature.

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Popular Features

User-Friendly Calendar Button

Easily view and manage appointments with a color-coded calendar.

Seamless Appointment Creation

Quickly create and update appointments with just a few clicks.

Customizable Appointment Questions

Gather essential details with customizable questions during appointment booking.

Appointment Status Tracking

Monitor and update appointment status with visual indicators and notifications.

Copy Link Feature

Share appointment booking forms easily using the copy link button.

Automated Schedule Actions

Automatically manage approvals, rejections, and feedback through the system.

Comprehensive Schedule Overview

View and manage all scheduled appointments in one consolidated page.

Enhanced Interaction Management

Personalize appointments by collecting specific information from clients.

Feedback Form Integration

Automatically send feedback forms post-appointment for quality improvement.

Custom Forms for Streamlined Data Collection

Easily create, publish, and manage custom forms with our powerful form builder.

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Popular Features

Drag-and-Drop Form Creation

Effortlessly create forms by dragging and dropping desired elements.

Custom Field Types

Add text, email, numeric, and date fields to match your data needs.

One-Click Form Publishing

Instantly publish forms with a shareable link or embed code.

Easy Form Management

Manage all your forms, responses, and actions in one place.

Seamless Lead Conversion

Convert submitted forms into leads with a single click.

CRM Integration

Integrate forms directly into CRM for streamlined data processing.

Form Field Customization

Personalize field labels, placeholders, and validation rules with ease.

Real-Time Response Viewing

Access and review form responses as they come in, in real-time.

Flexible Form Actions

Copy links, edit forms, or convert data with simple actions.

Workspace

Create a collaborative and efficient work environment with Operation Suite’s customizable workspace. Manage profiles, adjust settings, and tailor the work experience to meet your team’s unique needs.

Popular Features

Optimized Organization and Workflow:

Create distinct workspaces for better organization and focused task management.

Enhanced Collaboration and Communication:

Promote teamwork and streamline communication within dedicated workspaces.

Scalability and Adaptability:

Easily adjust to evolving business demands and growth.

Advanced Data Management and Security:

Efficiently organize data and safeguard sensitive information within secure workspaces.

Centralized Settings Management:

Manage all workspace settings from a single, intuitive dashboard.

Increased Accountability

Assign tasks within workspaces for more accountability, with no extra charges for added workspaces.

Customizable Branding

Differentiate each workspace with unique company names and logos, all under a single user cost.

Enhanced Project Visibility

Gain clear insights into project status within each workspace, with no extra costs for additional workspaces.

Seamless Integration

Integrate tools and apps across workspaces without additional fees, enhancing accuracy.

Operation Software That Grows With You

Start with free tools and pay as you grow, or hit the ground running with one of our premium editions.

Free Focal Care

RM0

Max Users 50

Max Workspace 1

Gain access to all of Focal Suite’s essential free tools.

Includes:

  • Free Marketing Tools

  • Free Sales Tools

  • Free Service Tools

  • Free Work Tools

  • Free Operations Tools

  • Free Commerce Tools

  • Free HRM Tools

  • Free Account Tools

  • Free POS Tools

Free

RM0/Mth

Max Users 50

Max Workspace 1

Basic features for limited use and fundamental customer management.

Popular features

  • Free

  • Focal Suite Brand Domain

  • User Management
  • Time Management
  • Daily Activity Log
  • Productivity Insights
  • Invoice Management
  • Purchase Records
  • Messenger Integration
  • Proposal Tracking
  • Energy Monitoring
  • Task Scheduling

Starter

RM999/Mth

Max Users 500

Max Workspace 2

Essential tools for small teams with core functionalities included.

Popular features

  • Everything In Free

  • Focal Suite Brand Domain

  • Workflow Automation
  • Task Management
  • Milestone Tracking
  • Custom Notifications
  • Email Alerts
  • Slack Integration
  • Telegram Alerts
  • Twilio Integration
  • Meeting Scheduling
  • Google Meet Integration

Starter Focal Care

RM999/Mth

Max Users 500

Max Workspace 2

Essential marketing, sales, service, work, operation, commerce hrm, account, pos.

Operation Suite Starter, plus:

  • Marketing Suite
  • Service Suite
  • Work Suite

  • Sales Suite

  • Commerce Suite
  • HRM Suite
  • Account Suite
  • POS Suite

Professional

RM2,999/Mth

Max Users 2,000

Max Workspace Unlimited

Advanced features for growing teams with enhanced capabilities.

Popular features

  • Everything in Starter

  • Own Company Brand Domain

  • Enhanced Scheduling
  • Real-Time Booking
  • Automated Notifications
  • Conflict Avoidance
  • Resource Utilization
  • Usage Analytics
  • Report Generation
  • Integration Support

Enterprise

RM4,999/Mth

Max Users 3,000

Max Workspace Unlimited

Comprehensive tools for large organizations with full integration options.

Popular features

  • Everything in Professional

  • Own Company Brand Domain

  • Enhanced Scheduling
  • Real-Time Booking
  • Automated Notifications
  • Conflict Avoidance
  • Resource Utilization
  • Usage Analytics
  • Report Generation
  • Integration Support

For detailed information on product packaging and applicable limits, please refer to our pricing page

It’s already easy to use. But we’re still here for you.

We’re here to help your whole team stay ahead of the curve as you grow.

Education

Grow your skills with free academy

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24/7 Customer Support

Get help by calling, chatting with, or emailing our customer support team.
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Apps

Integrate with over 1,600 third-party apps and tools.

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Have a question for our sales team? Give us a call and we'll walk you through it.

+6019 59616 47

Enhance Team Efficiency with Operations Management Tools.

Frequently Asked Questions

Operation Suite is a comprehensive management software that centralizes all operational tasks, including workflow automation, performance tracking, and resource management, into one platform.

Operation Suite streamlines your operational processes, saving time and resources. It helps you manage your projects and teams efficiently, enhances collaboration, and supports business growth.

Yes, Operation Suite is designed to accommodate businesses of all sizes, including small businesses. It offers flexible pricing plans and customizable features to meet your specific operational needs.

Absolutely. Operation Suite allows you to efficiently manage workflows, automate processes, and monitor task progress, ensuring smooth operations.

Operation Suite prioritizes data security. All your operational information is securely stored, with regular backups and encryption to protect sensitive data.

Yes, Operation Suite integrates with various third-party tools, allowing you to connect your existing systems and enhance your operational capabilities.

Yes, Operation Suite offers a free trial for 30 days so you can explore its features and see how it fits your business needs before committing to a paid plan.

Yes, Operation Suite allows you to create and customize workspaces to fit your team’s specific needs, enabling clear organization and improved focus on projects.

Strong individually, but even more impactful together.

Each product within the Focal Suite is seamlessly integrated with a unified platform and database. While each tool is powerful on its own, the true potential is unlocked when they are used together.

Marketing Suite

Streamlines marketing efforts with campaign management, AI content creation, and analytics for effectiveness.

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Sales Suite

Enhances sales performance, relationship-building, and centralized management for streamlined growth and improved processes.

Learn More

Service Suite

Optimizes customer support through ticket management, feedback collection, and internal knowledge sharing tools.

Learn More

Work Suite

Integrates core features to enhance productivity, collaboration, and business efficiency across various domains.

Learn More

Operation Suite

Simplifies operational workflows with centralized task management, resource allocation, and performance monitoring.

Learn More

Commerce Suite

Manages customer relationships, invoices, purchases, and payments in one integrated commerce management platform.

Learn More

HRM Suite

AI-powered HR platform for recruitment, performance tracking, payroll, and employee management, streamlining HR processes
Learn More

Account Suite

Simplifies financial operations with billing, inventory management, and reporting for smooth business accounting.

Learn More

POS Suite

Intuitive system for revenue tracking, order processing, and barcode functionality, simplifying business operations.

Learn More

AI Suite

AI-powered platform enhancing content creation, automating processes, and revolutionizing text, image, video, and sound production.
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