Small Business Suites

Small Business Suite by Focal Suite is an all-encompassing solution designed for small businesses looking to accelerate growth and efficiency. This comprehensive suite brings together the essential Starter packages from nine of our powerful suites, including Marketing, Sales, Service, Work, Operation, HRM, Account, Commerce, and POS. Each suite is carefully curated to deliver essential tools that enhance productivity, streamline operations, and drive business success.

With the Small Business Suite, you gain access to a robust combination of tools that cater to every facet of your business—whether it’s marketing, sales, customer service, human resources, financial management, or point-of-sale transactions. Empower your team to achieve more with intuitive features that are easy to implement and use, all from a single, unified platform.

The Small Business Suite is an essential toolkit for small businesses looking to scale operations, enhance customer engagement, and optimize daily workflows. With flexible pricing and comprehensive features spanning every aspect of business management, the Small Business Suite offers a cost-effective and powerful solution for growing enterprises.

Small Business Suite offers flexible pricing to accommodate the needs of small businesses:

  1. Monthly Subscription: RM 999/month per 500 users/
  2. Enjoy the flexibility of a month-to-month subscription with no long-term commitment.
  3. Additional enjoy our free tools

This pricing plans give you access to all features across the integrated suites, ensuring that you have the tools and support needed to grow your business efficiently.

Transform Your Business Operations with the Complete All-in-One Suite

The Small Business Suite by Focal Suite is a comprehensive, integrated solution designed to help startups and small businesses thrive. With nine powerful Suites—Marketing, Sales, Service, Work, Operations, HRM, Account, Commerce, and POS—this suite provides all the tools needed to streamline operations, boost productivity, and drive growth. Manage your marketing efforts, sales processes, customer service, project workflows, human resources, accounting, and more, all from a single platform. The Small Business Suite offers flexibility, scalability, and ease of use, making it the ideal choice for small businesses aiming to maximize efficiency and success.

Small Business Suite by Focal Suite

Marketing Suite

Understand your audience and improve your online presence with comprehensive website analytics. Marketing Suite’s analytics tools provide deep insights into website performance, visitor behavior, and traffic sources, enabling you to optimize your digital marketing strategies effectively.

Popular Features

Detailed Website Insights:

Get comprehensive reports on website traffic, performance, and user behavior. Understand key metrics from a single, easy-to-navigate dashboard.

Real-Time Visitor Tracking:

Monitor your website’s visitors in real-time and track their actions. Analyze where your traffic is coming from and how visitors engage with your content.

Page-Level Analysis:

Drill down into page-level data to analyze bounce rates, top-performing pages, and device usage. Filter and manage your page statistics effortlessly.

Customizable Analytics Widgets

Easily create widgets by choosing from over 10 metrics to analyze performance.

Detailed User Engagement Insights

Track key metrics like active users, bounce rate, and engagement rate in real-time.

Revenue and Session Analysis Tools

Monitor sessions per user, transactions, and total revenue to optimize strategy.

Sales Suite

Enhance customer interactions and drive sales with CRM, a core module of Sales Suite. Streamline communication, manage leads, and boost customer satisfaction from one powerful platform.

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Popular Features

Efficient Lead Management

Prioritize and nurture leads for smarter sales strategies.

Multilingual Communication

Engage clients globally with support for multiple languages and currencies.

Automated Follow-Ups

Set reminders to ensure timely follow-ups and seamless client communication.

Comprehensive Lead Visibility

Track lead progress through every stage of your sales pipeline.

Role-Based Access Control:

Assign roles and permissions to team members for better deal management.

Kanban Deal Management:

Easily move deals through stages with an intuitive drag-and-drop system.

Service Suite

Empower your team with a well-organized internal knowledge base that centralizes critical information and resources.

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Popular Features

Document Categorization

Organize documents into categories for easy access and navigation.

Searchable Content

Quickly find relevant information with a powerful search function.

User Permissions

Control access to sensitive information with customizable user permissions.

Interactive Content

Enhance the reader experience with interactive digital content.

Analytics & Reporting

Monitor usage and engagement with detailed analytics.

Feedback Collection

Gather user feedback to continuously improve knowledge base content.

Work Suite

Work Suite’s project management tools are designed to transform the way you handle projects and tasks. Centralize all project-related activities in one powerful platform, allowing you to manage projects, collaborate with clients and team members, and track progress effortlessly.

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Popular Features

Project Creation and Assignment Project Management

Create projects and assign teams with customizable client access.

Kanban Visualization

Use Kanban boards for a clear, visual overview of tasks and projects.

Gantt Chart Integration

Monitor project progress with detailed Gantt charts for task management.

 

Client Management

Manage client details, collaborate on projects, and track progress seamlessly.

 

Activity Monitoring

Keep tabs on recent activities and project status with real-time updates.

Operation Suite

Streamline meeting management, enhance collaboration, and boost productivity with our robust Operation Suite tools.

Popular Features

Centralized Meeting Repository

Easily schedule and track meetings, ensuring everyone is on the same page.

Comprehensive Minutes Management

Accurately record and manage meeting minutes for future reference.

Automated Workflow Integration

Automate repetitive tasks and workflows to save time and increase productivity.

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Insightful Reporting Tools

Generate reports with valuable data to make informed decisions post-meeting.

Customizable Meeting Types

Categorize and organize meetings by type for better management.

Attendee Management

Track attendee participation and manage invitations seamlessly.

Document Management Integration

Attach and manage all relevant documents directly within meeting records.

Follow-up Task Tracking

Assign and monitor tasks post-meeting to ensure timely follow-up and completion.

HRM Suite

With HRM Suite, effortlessly manage all aspects of employee management—from management and productivity enhancement to payroll—stress-free and centralized. Whether you’re a consultant, a small business owner, or part of a large corporation, our system is tailored to meet the needs of any organization.

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Popular Features

Effortless Employee Management

Track and update employee information, including position and salary details.

Streamlined Recruitment Process

Accelerate hiring with tools for job creation, candidate management, and interviews.

Efficient Payroll Processing

Calculate and distribute salaries, schedule deposits, and manage payroll data.

Performance & Productivity Tracking

Set custom KPIs, monitor progress, and enhance employee performance.

Comprehensive Employee Records

Manage personal, company, and bank details in one centralized system.

Training & Development Scheduling

Plan and track employee training to boost skills and productivity.

Automated Payslip Generation

Generate payslips, make bulk payments, and easily view salary breakdowns.

Seamless HR Operations

Simplify HR tasks like promotions, transfers, and terminations with centralized management.

Account Suite

Account Suite offers a comprehensive suite of tools to simplify your financial processes. From managing accounting and inventory to handling projects from proposal to payment, our solution empowers you to maintain control over your business finances effortlessly.

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Popular Features

Effortless Accounting

Simplify accounting with automated tax handling and financial goal tracking.

Seamless Billing

Manage billing processes effortlessly, from invoice creation to payment reminders.

Automated Tax Calculations

Automate tax calculations to ensure accuracy and compliance with minimal effort.

Project-to-Payment Workflow

Transition from project proposals to payments quickly with integrated tools.

 

Comprehensive Reporting

Access detailed transaction reports with customizable filters and formats.

Budget Planning

Set and manage budgets by categories to maintain financial stability.

 

Commerce Suite

Optimize your business operations with Focal Suite’s robust inventory management and recurring billing tools. This section ensures accurate stock levels, seamless billing processes, and effective integration with e-commerce platforms like WooCommerce and Shopify. Manage your inventory and billing effortlessly, reducing operational costs and enhancing customer satisfaction.

Popular Features

Real-Time Inventory Tracking

Monitor stock levels accurately to prevent shortages and overstock.

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Automated Recurring Billing

Streamline invoicing with automatic recurring bills for consistent cash flow.

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WooCommerce Product Management

Effortlessly sync and manage products within WooCommerce for seamless operations.

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Coupon Management Tools

Control and optimize promotions with easy-to-use coupon management systems.

Comprehensive Reporting

Gain insights with detailed analytics on inventory and billing performance.

Seamless Accounting Integration

Ensure accurate financial data with automatic synchronization across modules.

POS Suite

Protect your POS system with advanced security measures, ensuring safe and reliable transactions. These features are designed to safeguard your business data and customer information, providing peace of mind and compliance with industry standards.

Popular Features

Real-Time Revenue Tracking

Monitor sales and revenue instantly.

Intuitive Dashboard

Navigate through sales activities with ease.

Efficient Transaction Processing

Manage products and process orders smoothly.

Barcode Functionality

Streamline transactions with barcode scanning.

Sales Insights

Access valuable insights into business performance.

Customizable POS

Tailor the POS system to fit your business needs

Mobile Apps

The Small Business Suite offers a range of mobile apps that is multi-device supported designed to help small businesses manage their operations efficiently and effectively. Each app is packed with powerful features that simplify tasks, improve communication, and provide valuable insights into your business processes. Whether it’s managing employees, leads, projects, sales, or customer support, these mobile apps ensure that your business runs smoothly from anywhere, at any time.

Popular Features

Instant Announcements

Send company-wide news and urgent updates directly to employees’ mobile devices.

Seamless Leave Management

Simplify leave requests and approvals with an intuitive leave management system.

Comprehensive Attendance Tracking

Monitor employee attendance and productivity with real-time tracking tools.

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Flexible Profile Management

Empower employees to edit profiles, manage passwords, and customize settings.

Efficient Lead Management

Filter, track, and manage leads by stage to prioritize your sales pipeline.

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Task Management for Leads

Create, assign, and track tasks within each lead profile for organized follow-ups.

Streamlined Project Overview

View project status, tasks, and progress with detailed dashboard insights.

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Effortless Sales Orders Management

Track sales orders from creation to fulfillment to streamline order processing.

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Robust Ticket Management System

Manage support tickets with essential details for efficient customer service.

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Small Business Software That Grows With You

Subscribe to Focal Suite’s Starter Bundle for 10 months and get 2 months free! Enjoy all the starter features from every suite in one comprehensive bundle, along with a special discount.

Starter Focal Care

RM999/Mth

Max Users 500

Max Workspace 2

Essential marketing, sales, service, work, operation, commerce hrm, account, pos.

Starter Customer Focal Care, plus:

  • Marketing Suite Starter

  • Sales Suite Starter

  • Services Suite Starter

  • Work Suite Starter

  • Operations Suite Starter

  • HRM Suite Starter

  • Account Suite Starter

  • Commerce Suite Starter

  • POS Suite Starter

Free Tools

RM0

Max Users 50

Max Workspace 1

Gain access to all of Focal Suite’s essential free tools.

Includes:

  • Free Marketing Tools
  • Free Service Tools
  • Free Work Tools
  • Free Operations Tools
  • Free Commerce Tools
  • Free HRM Tools
  • Free Account Tools
  • Free POS Tools
  • Free Sales Tools

Starter

RM999

Max Users 500

Max Workspace 2

Gain access to all of Focal Suite’s essential free tools.

Includes:

  • Marketing Suite
  • Sales Suite
  • Work Suite
  • Operations Suite
  • Commerce Suite
  • HRM Suite
  • Account Suite

  • POS Suite

Professional Focal Care

RM-/Mth

Max Users 500

Max Workspace 2

Essential marketing, sales, service, work, operation, commerce hrm, account, pos.

Starter Customer Focal Care, plus:

  • Marketing Suite Professional

  • Sales Suite Professional

  • Services Suite Professional

  • Work Suite Professional

  • Operations Suite Professional

  • HRM Suite Professional

  • Account Suite Professional

  • Commerce Suite Professional

  • POS Suite Professional

Enterprise Focal Care

RM-/Mth

Max Users 500

Max Workspace 2

Essential marketing, sales, service, work, operation, commerce hrm, account, pos.

Professional Customer Focal Care, plus:

  • Marketing Suite Enterprise

  • Sales Suite Enterprise

  • Service Suite Enterprise

  • Work Suite Enterprise

  • Operations Suite Enterprise

  • HRM Suite Enterprise

  • Account Suite Enterprise

  • Commerce Suite Enterprise

  • POS Suite Enterprise

It’s already easy to use. But we’re still here for you.

We’re here to help your whole team stay ahead of the curve as you grow.

Education

Grow your skills with free academy

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24/7 Customer Support

Get help by calling, chatting with, or emailing our customer support team.
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Apps

Integrate with over 1,600 third-party apps and tools.

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