Introduction

In today’s fast-paced digital landscape, effective and streamlined communication is crucial for business success. Integrating WhatsApp Messenger into Focal Suite revolutionizes how businesses connect with their clients, making communication both effortless and immediate. By moving away from traditional channels like phone calls and emails, businesses can now interact directly with customers via WhatsApp. This seamless integration eliminates the need for clients to juggle multiple platforms, enhancing the overall communication experience for both parties.

The real-time updates feature allows businesses to send instant notifications about booking confirmations, schedule changes, or special offers directly to clients’ WhatsApp inboxes. This ensures prompt delivery of crucial information, reducing the risk of missed messages or misunderstandings and fostering a more efficient and responsive client relationship.

Add-on Purchase Steps

  1. Navigate to the Add-On Manager module by selecting it from the admin dashboard or sidebar menu.
  2. In the Add-On Manager module, click on the “+” button to initiate the process of adding a new add-on.
  3. Upload the ZIP file of the WhatsApp Messenger add-on by dragging and dropping the ZIP file as instructed.
  4. Once the ZIP file is uploaded, the add-on will appear on the Add-On Manager page.
  5. Enable the module by toggling the appropriate switch or button to make it visible to end users.

How to Use the WhatsApp Messenger Module

  1. Access System Settings:
    • After purchasing the WhatsApp Messenger module, go to the system settings of Focal Suite.
  2. Add Your WhatsApp Number:
    • In the system settings, you will be prompted to add your WhatsApp number.
  3. Send Messages Through WhatsApp:
    • Once you add your WhatsApp number, the messaging popup will be visible on the theme side, allowing customers to send messages directly through WhatsApp.

By following these steps, you can effectively use the WhatsApp Messenger module of Focal Suite, ensuring smooth and efficient communication with your clients.