Introduction
Feedback is a powerful tool that provides individuals and organizations with valuable insights into their actions and their impact on others. In both personal and professional contexts, feedback serves as a guiding light for improvement, learning, and growth. In the digital realm, the Feedback Add-on plays a crucial role in simplifying the process of collecting, organizing, and analyzing feedback from various sources, including users, customers, employees, and stakeholders.
The Feedback Add-on acts as a compass, guiding personal and professional development, enhancing skills, and boosting overall effectiveness. It empowers organizations to make informed decisions and drive continuous improvements, offering a deeper understanding of customer experiences and helping tailor products and services to better meet their needs. Whether used for personal growth or to improve business performance, the Feedback Add-on is a cornerstone for constructive change and success in the digital age.
Add-On Purchase Steps
To purchase and access the Feedback Add-On:
- Purchase the Add-On
- Navigate to the “Subscription Plan” page.
- Select the relevant “Usage Plan.”
- Find and purchase the Feedback Add-On.
How to Use the Feedback Add-On
After purchasing the Feedback Add-On, follow these steps to use it effectively:
- Access the Add-On
- Locate the Feedback Add-On in the menu.
- Templates Page
- Create Templates: Use this page to create feedback templates for various modules. Enter the subject and message in the provided fields. You can also add default variable messages for customization.
- Modules and Sub-Modules:
- Accounting: Invoice Paid
- HRM: New Resignation, New Termination
- Project: Project Finish
- POS: Product Purchase
- Contract: Contract Close
- Sales: Invoice Paid, New Call, New Meeting
- Support Ticket: Ticket Close
- Form Builder: New Form Builder
- Retainer: Retainer Paid
- Create Templates: Use this page to create feedback templates for various modules. Enter the subject and message in the provided fields. You can also add default variable messages for customization.
- History Page
- View Feedback: On this page, you can review feedback received from customers. You also have the option to search for specific feedback and delete it if needed.
![](https://focalsuite.com/storage/2024/07/feedback2.jpg)
By following these steps, you can effectively set up and utilize the Feedback Add-On, enhancing your ability to collect, analyze, and act on valuable feedback within your system