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Welcome to Focal Suite EasyStore, the ultimate online store management solution that seamlessly bridges the gap between your business’s backend and frontend operations. With Focal Suite EasyStore, you can efficiently manage all aspects of your store, from product inventory to order processing, all within a unified and intuitive interface.
This platform offers dual dashboards for both the backend and frontend, ensuring that key business information is easily accessible. It features a customizable storefront with various themes, diverse payment methods including Cash on Delivery (COD) and Bank Transfer, and unique functionalities like thermal printing and multi-language support. Focal Suite EasyStore provides a solid foundation for your online business, delivering a seamless experience for both you and your customers. Take your e-commerce venture to the next level with Focal Suite EasyStore’s comprehensive suite of tools.
The registration process for Focal Suite EasyStore allows admins to create accounts easily, access the platform, and get started with managing their stores. This section outlines how to register an admin account and includes an OTP-based email verification step for secure account setup.
The registration process is designed for admins to set up their accounts and access all of Focal Suite EasyStore's functionalities.
Admins should first navigate to the designated Focal Suite EasyStore login page.
At the login page, admins will see the option to “Register” next to the login form. Click this option to start the registration process.
Admins will be prompted to enter their email addresses, set up a password, and provide any additional required information.
After submitting the credentials, an OTP (One-Time Password) will be sent to the provided email address. Admins need to enter the OTP in the designated field to verify their email and proceed.
Once the email verification with OTP is complete, the registration will be finalized. Admins can now use their email and password to log into Focal Suite EasyStore.
With the newly created account, admins will have full access to explore the platform’s features and capabilities.
For future logins, admins can simply use their registered email and password to access the Focal Suite EasyStore platform.
By following these steps, admins can register themselves securely and begin managing their online store on Focal Suite EasyStore. The OTP-based email verification adds an extra layer of security to ensure the integrity of the registration process.
3. Admin Login Process
Navigate to the Focal Suite EasyStore login page using your web browser.
Input your registered admin email and password.
Click the "Login" button.
Once logged in, you will be directed to the admin dashboard.
Admins can create new stores by clicking the “Create New Store” button.
Choose new themes to customize the store’s look using the “Select New Themes” option.
Select language preferences through the "EN" button, enabling or disabling languages as required.
The admin dashboard provides an overview of key metrics like store links, total products, sales, and orders. It also features storage status, top 5 products, order trends, and recent orders.
Track visitor data through Store Analytics, including referral and organic visitors, top URLs, platforms used, device and browser preferences.
The Orders page lists all orders with details like order number, customer name, value, and payment status. Admins can view or delete orders and export the list for record-keeping.
Browse through available themes to select the best visual style for your store.
Customize themes by editing specific design elements.
Select from a range of five color options to align the theme with your brand.
Open the theme editor for in-depth customization options.
View and manage staff roles, permissions, and responsibilities. Admins can edit roles or add new ones as needed.
Add and manage users, update credentials, and adjust their roles within the platform.
Manage products by viewing, editing, adding new items, and organizing product details.
Organize products into categories for better inventory management.
Admins can manage taxes and product coupons, updating them as needed.
Manage shipping locations and options, optimizing delivery processes for customers.
8. Customers
The Customers provides tools to manage customer information, including contact details and booking history. The export feature allows admins to download the entire customer list for marketing or CRM activities.
The Subscription Plan Management feature allows administrators to efficiently manage subscription plans, including reviewing, upgrading, or downgrading plans to meet changing business needs.
Users can review their current subscription plan by accessing the Subscription Plan Management section. From here, they can assess available options to upgrade to a higher-tier plan or downgrade to a more cost-effective one, depending on their operational requirements.
By managing their subscription plan, users can optimize their resources and adapt to the evolving needs of their business.
From your dashboard, navigate to the Referral Program section to access your referral features.
Follow the guidelines to generate your unique referral link and share it through social media, email, or other preferred channels.
In the referral dashboard, track referral activity including the number of referrals and the corresponding commission or credit earned.
Access the Payout section to view your total commission, paid commission amounts, and payout history. You can claim your commission or apply the credit toward store-related expenses.
Access the Store Settings section from your dashboard.
Update your Store Logo and Invoice Logo by uploading your desired images.
Modify your Store Name, Email, Tagline, and Address to reflect your business information.
Enable or disable available Shipping Methods according to your store’s needs.
Set whether Checkout Login is required by toggling the option.
Select your preferred Language and adjust SEO Settings for better visibility in search engines.
Update your store’s Social Media Links to connect customers with your online profiles.
After updating your settings, click Save to apply and secure the changes.
Go to your dashboard and access the Payment Settings tab under Store Settings.
Configure your store’s currency to MYR and set the Currency Symbol to RM.
Activate various payment gateway options such as Cash on Delivery (COD), Bank Transfer, WhatsApp, Telegram, Stripe, Toyyibpay, or senangPay based on your preference.
Remember to input any API keys or credentials if required by your selected payment gateway.
After configuring the payment settings, click Save and ensure everything is working by testing the payment process.
Navigate to the Email Settings section in your store’s dashboard.
This SMTP will be used for sending store owner-level emails. If you leave this field empty, the system will default to the SuperAdmin SMTP for email dispatch.
Fill in the following fields for SMTP configuration:
Mail Driver: Enter your mail driver (e.g., smtp).
Mail Host: Enter your mail host (e.g., smtp.gmail.com for Gmail).
Mail Port: Input the port number (e.g., 587 for Gmail).
Mail Username: Provide your email address (e.g., your-email@gmail.com).
Mail Password: Input your Gmail app-specific password.
Mail Encryption: Set encryption to TLS for Gmail.
Mail From Address: Provide the email address you wish to send emails from (e.g., no-reply@yourstore.com).
Mail From Name: Specify the name that emails should display as being sent from (e.g., Your Store Name).
Send a test email to ensure everything is functioning as expected.
After confirming the setup is correct, click Save to apply the changes.
16. How to Setup WhatsApp Support Chat Widget
Go to the Store Settings and select WhatsApp Settings from your dashboard.
Input your WhatsApp business number, ensuring to include the country code (e.g., 6XX for Malaysia).
Activate the functions to enable WhatsApp as a support channel for your store.
Once all the necessary information is entered, click Save to finalize the setup.
Go to Store Settings and select PWA Settings from your dashboard.
Toggle the Enable switch to activate the PWA feature for your store.
Fill in the required details:
App Title: Example: test1
App Name: Example: test2
App Background Color
App Theme Color
After customizing, click Save to publish your Progressive Web App. Your store can now be installed by users as a mobile app for enhanced accessibility