Solo Branch Workflow with Single-Location Concept
Account Creation
Internal Designers & Sales Agents: Assigned by the company with pre-approved access.
Public Partners: External Designers/Sales Agents sign up and verify their account for collaboration.
Vendors: Vendors create an account to list their products, manage inventory, and process orders.
Vendors: May earn from sales once products are listed.
Activity:
- Vendors prepare their store setup.
- Internal Designers and Sales Agents are assigned roles by the company.
- External Designers and Sales Agents sign up independently through the platform.
Earnings/Benefits:
- No earnings yet; onboarding process begins.
- Mall/Hyper Mall: Access additional sub-accounts for multiple branches or franchise locations.
Vendor Lists Products/Services
Vendors upload product details (including personalized options like mockups).
Public Designers upload mockups for licensing, which Vendors can purchase and integrate into their listings.
Activity:
- Vendors upload products with pricing options (Standard, Table, Matrix Pricing).
- Internal Designers collaborate with Vendors without incurring licensing costs.
- External Designers earn licensing fees only when their mockups are purchased.
- Example (External Designer Mockup Licensing):
- Mockup Licensing Fee: RM 10 (Single-Use) → RM 50 (Exclusive).
Earnings/Benefits:
- No direct earnings yet; listings prepared for marketplace.
- Mall/Hyper Mall: Centralized control of stock and pricing across locations.
Internal Designer (In-House)
Works directly with Vendors for exclusive mockup creation.
No external licensing fees—direct cost allocation based on company terms.
Activities:
- Create exclusive mockups, designs, and branding elements for Vendors within the company.
- Collaborate directly with Vendors to customize designs for specific product lines or branches.
- Maintain an internal library of assets for ongoing use without licensing fees.
Earning Benefits:
- Fixed Salary or Retainer: Designers are paid directly by the company.
- Performance Bonuses: Additional rewards for completing high-priority or high-impact projects.
- Career Growth: Opportunities to take on larger design roles or manage design teams.
Example:
- Monthly salary: RM 5,000.
- Bonus for completing 10 mockups: RM 1,000.
Public Designer (External)
Uploads mockups under licensing terms (Single-Use, Extended, Exclusive).
Vendors purchase designs and pay transaction fees.
Activities:
- Upload mockups to the marketplace, offering them for licensing under Single-Use, Extended, or Exclusive terms.
- Engage in marketplace campaigns to promote designs for greater visibility.
- Track earnings and feedback from Vendors to refine design offerings.
Earning Benefits:
- Licensing Fees: Earn a percentage of the transaction whenever their mockups are used.
- Loyalty Rewards: Earn additional points based on transaction volume and membership tier.
- Unlimited Earning Potential: Scales with the number of mockups sold or licensed.
Example:
- Sale of 10 mockups at RM 50 each (Single-Use): RM 500 gross revenue.
- Platform fee (20%): RM 100.
- Net earnings: RM 400.
Advantages:
- Flexible working hours with control over creative output.
- Potential to scale earnings with a larger design portfolio.
- Mall/Hyper Mall: Centralized control of stock and pricing across locations.
Internal Sales Agent (In-House)
Promotes Vendor products through pre-approved channels like newsletters or direct client outreach.
Internal commissions are pre-agreed (not marketplace-based).
Activities:
- Conduct direct sales outreach for corporate clients and bulk orders.
- Manage client relationships, including B2B partnerships, for Vendors.
- Coordinate with internal Designers and Vendors to ensure product alignment with client needs.
Earning Benefits:
- Fixed Salary: Base income paid by the company.
- Performance Bonuses: Earn bonuses for exceeding monthly or quarterly sales targets.
- Incentive Plans: Access to benefits such as profit-sharing, career advancement, or exclusive training.
Example:
- Monthly salary: RM 4,000.
- Bonus for achieving RM 100,000 in sales: RM 2,000.
Advantages:
- Stable income with added incentives for performance.
- Access to company-provided resources like CRM systems, databases, and training.
Example:
- Monthly salary: RM 4,000.
- Bonus: 2% of sales exceeding RM 50,000 (e.g., RM 1,000 bonus for RM 100,000 in sales).
Public Sales Agent (External)
Generates referral links through the dashboard to drive traffic and sales.
Earns referral commissions and loyalty rewards for each successful transaction.
Public Sales Agents sign up independently through the marketplace.
They promote products using referral links, personal networks, or digital marketing strategies.
Activities:
- Promote Vendor products using referral links, social media campaigns, and email marketing.
- Track sales performance via the marketplace dashboard to optimize efforts.
- Focus on expanding marketplace visibility and driving customer engagement.
Earning Benefits:
- Commission-Based Income: Earn a percentage of every sale through referral links.
- Loyalty Rewards: Accumulate points for each successful transaction to redeem for discounts or features.
- Tiered Incentives: Higher membership tiers increase loyalty rewards and reduce platform fees.
Example:
- Total referral sales: RM 10,000.
- Commission (5%): RM 500.
- Loyalty reward (2% for Professional Tier): RM 200.
- Net earnings: RM 700.
Mall/Hyper Mall: Scale outreach efforts by assigning branch-specific referral campaigns.
Client Places Order
Clients earn loyalty points with every purchase.
Points can be redeemed for future orders or discounts.
Payment Options: FPX, Online Banking, Credit/Debit Cards.
Activity:
- Clients use the referral link to browse, customize, and place orders.
- Orders are tracked automatically, and commissions are credited post-fulfillment.
Earnings/Benefits:
- Commissions are locked in once the client completes payment.
- Sales Agents can upsell additional products/services for higher earnings.
Example:
- Upsell Example: Client adds RM 200 in customizations (mockups, premium finishes).
- Additional commission: RM 10 (5% of RM 200).
Vendor Processes Order
Vendor processes the order (e.g., printing, packaging).
Notifies client and collaborators when ready for courier pickup.
Activity:
- Vendors process the order and update fulfillment status.
- Clients receive real-time updates about their order.
- Courier (e.g., Ninja Van) picks up the order.
Earnings/Benefits:
- Vendor: Earnings retained after deducting transaction fees (e.g., RM 850 net for a RM 1,000 order).
- Designer and Sales Agent: Earnings credited post-delivery confirmation.
Courier Pickup and Delivery
Courier partner collects the order from the Vendor’s location.
Real-time tracking updates are shared with the client.
Activity:
- Courier partner ensures the product reaches the client.
- Client satisfaction directly impacts Vendor ratings and future sales.
- Loyalty points are credited to the client post-delivery.
Earnings/Benefits:
- Vendor: Gains positive ratings for timely delivery.
- Client: Receives loyalty points for completed order.
Payment and Points Processing
Vendor: Receives net profit after platform fees.
Designer: Earns commission for mockup licensing.
Sales Agent: Receives referral commission.
Client: Earns loyalty points (e.g., 10 points for every RM 100 spent) and can redeem them for discounts on future orders.
Activity:
- Vendor, Designer, and Sales Agent receive payouts.
- Client can redeem loyalty points for future orders.
Earnings/Benefits:
Example for RM 1,000 order:
- Vendor: RM 850 (after 15% fee).
- Designer: RM 50 (5% commission).
- Sales Agent: RM 50 (5% commission).
- Client: Earns 100 loyalty points.